We are dedicated to our customers 24/7.

At Lovers Coffee, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make a purchase. By accessing or using our website and services, you agree to the terms outlined in this policy. Please read it carefully.

    We collect personal information when you visit our website, create an account, or make a purchase. The types of information we may collect include:

    • Personal Identification Information:  Name, email address, phone number, billing and shipping address, payment information, and any other details you provide during registration or purchase
    • Non-Personal Identification Information:  Browser type, IP address, referral sources, pages viewed, and other anonymous data about your usage of our website.
    • Cookies and Tracking Technologies:  We use cookies to enhance user experience, track website usage, and improve our services. You can disable cookies in your browser settings, but this may affect your ability to use some features of our site.

    We use the information we collect for the following purposes:

    • Order Processing:  To process and fulfill your orders, including shipping, billing, and customer support.
    • Account Management:  To create and manage your account, providing access to order history and other personalized features.
    • Communication:  To send order confirmations, shipping updates, promotional offers, and other customer service-related emails.
    • Improving Our Services:  To analyze website traffic, improve functionality, and enhance your shopping experience.
    • Marketing and Promotions:  To send you newsletters and special offers (you can opt-out at any time).

    We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers for the following purposes:

    • Payment Processors:  To securely process payments for your orders.
    • Shipping Companies:  To deliver products to your specified address.
    • Service Providers:  We may share your information with other vendors and service providers who assist us in running our business (e.g., email marketing platforms, analytics services)

    We may also disclose your information if required by law, such as to comply with a subpoena or regulatory request.

    We take reasonable precautions to protect your personal information from unauthorized access, alteration, or destruction. Our website uses Secure Socket Layer (SSL) encryption to safeguard sensitive data like payment information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee complete security.

    You have the following rights regarding your personal information:

    • Access:  You can access and review the personal information we have collected about you by logging into your account or contacting us directly.
    • Correction:  You can update or correct your personal information by logging into your account or contacting us.
    • Opt-out of Marketing:  You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any marketing email or by contacting us directly.
    • Delete Your Account:  You can request to delete your account and personal data by contacting us. Please note that we may retain some information for record-keeping purposes or to comply with legal obligations.

    Our website may contain links to third-party websites that are not operated or controlled by Lovers Coffee. We are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

    Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can remove the data.

    Lovers Coffee reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be reflected at the top of the policy. By continuing to use our website after changes are made, you accept the updated policy.

    If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

    Email:  support@lovers.coffee
    Phone:  +1 617-308-2693
    Address:  177 huntington avenue, suite 1700 Boston, MA, US 02115